All our introductory meetings are 45 minutes long. Subsequent meetings, regardless of subscription, are 30 minutes long.
How many meetings you have with your coach per month depends on the type of license you subscribe to.
Cancellations and rescheduling can be done free of charge up to no later than 24 hours before the meeting. You book or re-schedule your appointment on your Zebrain profile our platform.
Cancellations later than 24 hours before the meeting, will be fully charged.
On your profile under Chat with coach you can contact your personal coach. You also have the option to contact our Zebrain coach, where you are guaranteed a reply within 24 hours.
We recommend that you try to work with your matched coach only, so that you get continuity and stability. But it is also important that you feel like you’ve made a good match and that the personal chemistry is right. Should the need arise, you are able to switch and get re-matched.
The easiest way to change coach is to log onto your profile. You can also contact us at potential@zebrain.se and we will help you out.
All our customers have the opportunity to change their license. For example, if you want to increase the meeting frequency or if you want to give more employees access to coaching.
The easiest way to change a license is to log onto your profile. You can also contact us at potential@zebrain.se and we will help you out.
You can book appointments as far ahead as you like, provided that your coach has set up available meeting hours.
No, unfortunately it is not possible. But if you go into your client card, you can chat with your coach and ask if he/she can change or extend the time of the meeting in the system.
On our website under Le gal , we have uploaded our terms and policies regarding the handling of information and personal data. All information you share with us and your coach is highly confidential.
Our privacy policy can be found on the page Legal under Information about processing personal data – coaching service.
To access the new platform, you will receive a personalized email with a unique activation link. Simply click on this link and follow the step-by-step instructions to create your account. Use your company email address to register, set a secure password, and then click the designated button to begin your development journey seamlessly.
You will need to create a new account to access the platform. When logging in next time, be sure to select the “New Users” option on www.zebrain.se
Yes. We will do a Boost/Intro meeting.
For issues contact the customer support via email: support@zebrain.se
The Dazzle platform introduces several key improvements aimed at continuous, personalized behavior shift and learning, developed through over 100 qualitative interviews, 22 deep dives, and 5 MVP co-creation partners within enterprise organizations. Examples of key enhancements include a completely new AI-driven process for continuous learning, an improved video solution for coaching, integration of AI Emma as a core component of personalization and user engagement to drive behavior shifts, advanced data analytics for measuring impact and ROI, and customizable frameworks tailored to various business goals and KPIs.
No, we cannot migrate data directly from Platform 1 to Dazzle due to the different processes and structures of the two platforms. However, you will still have access to Platform 1 during the transition period to retrieve any necessary historical data
Your previously scheduled meetings will remain unaffected. You can continue to hold those meetings on the old platform during the transition period.
Once you fully transition to the new platform, we recommend rescheduling any future meetings there to ensure consistency and a seamless experience.
Past communications and notes with coaches will remain accessible on the old platform. However, these will not be automatically migrated to the new platform.
Yes, absolutely. We comply with GDPR regulations to protect your personal data and ensure it is processed lawfully and transparently. To ensure user privacy, only you and, in some cases, your coach can see your focus areas and tasks. Communication is also private, with only you and the intended recipient able to read it. We do share general progress metrics on an aggregated, anonymized level, such as activity and unidentifiable gap analyses, with your employer to provide insights without compromising individual anonymity. For more detailed information on how we handle your data, please refer to our privacy policy.
Between you and Zebrain, no employment relationship is established and you do not guarantee us any minimum capacity. Zebrain builds on a long-term partnership with you, you are the ambassador and representative of Zebrain.
As a Zebrain coach, you will get access to our client base, where both corporate customers and private customers can log in and be matched with you.
The result is a varied and interesting client range. We do not limit ourselves to any specific businesses or industries.
Coaching via Zebrain is 100% digital, so you only meet your clients via video meeting on our platform.
It is completely free to become a coach with us. Welcome with your application.
Our agreement is a standard agreement with 1 month’s mutual notice.
To become part of our wonderful team, you need to be self-employed or go through your own employment company and have a liability insurance.
Your first meeting with a new client is 45 minutes. After that, the meetings are 30 minutes long. All meetings always take place via our digital platform.
You can contact your client through our platform. You can message your client on your profile in the “Client chat”.
Yes of course! You get access to a complete platform and an administrative tool where you handle all bookings, rescheduling and cancellations. On the platform you will find, among other things, a virtual whiteboard, a chat and an emojis library and you can follow your clients’ progress through measurements and data analysis.
If you bring your own clients onto the platform, you can choose to limit their access to ensure you are the selected coach. We have developed a separate function for this called Zebrain Inside. To set it up or ask further questions, please email jessica@zebrain.se .
Zebrain Inside is a separate function for companies and employed coaches, who only want to coach clients within their own company. The platform works in the same way, but is limited to only showing clients and coaches within your company.
Yes, there is a dedicated support team to assist coaches with the new platform. You can reach out for help via email: support@zebrain.se
You will need to align your coaching sessions with Zebrain’s defined flow for delivering sessions. The platform provides a structured framework to ensure consistency and effectiveness in coaching. Following this flow will help you make the most of the platform’s features and deliver sessions in a way that aligns with its design and methodology.
You can see the feedback and self-assessment on client’s profiles – Development Plan. Note, if they have not sent any feedback request you can only read about the clients focus areas.
There may be some changes in how clients book sessions or interact with you on the platform, but these updates are designed to improve their experience. The new platform includes enhanced scheduling tools that allow clients to book, reschedule, or cancel sessions more easily. Clients will also receive automated reminders and have the option to communicate directly with you through chat features. The client portal will be more interactive, giving clients access to their progress, session notes, and coaching resources. These changes aim to make interactions more seamless, efficient, and engaging for both you and your clients.
Yes, the new platform will have a mobile version available for both coaches and clients. The mobile version will allow coaches to manage their schedules, track client progress, and communicate seamlessly while on the go. Clients will also be able to book sessions, access their progress, and interact with you directly through the mobile interface. This ensures that both coaches and clients can stay connected and engaged with the platform anytime, anywhere.
No, client profiles and session history cannot be migrated to the new platform. You will need to manually recreate client information and session records on the new system. To support this process, we will provide clear instructions and resources to make the transition as smooth as possible. Our team is also available to assist with any questions or challenges you may encounter during this time.
Yes, the new platform will integrate with other tools you use, including email and calendar apps. It offers seamless integration with popular platforms like Google Calendar, Microsoft Outlook, and various email tools. This allows you to sync your schedule, send reminders, and manage client communications more efficiently, all from within the platform. These integrations streamline your workflow, ensuring that you can continue using your preferred tools while benefiting from the new platform’s enhanced features.
Yes, you can provide feedback about the new platform and suggest changes. Your input is highly valued as it contributes to improving the platform’s functionality. You can share your feedback by emailing us at support@zebrain.se. Additionally, a Zebrain News meeting is held every month, where you are welcome to share your suggestions or concerns directly.
You will have access to the old platform for a limited time after the transition to the new one. This allows you to review any data or features before fully switching over. However, once the transition period is complete, access to the old platform will be discontinued, and you’ll be encouraged to use the new platform for all your coaching activities. We will ensure the migration is smooth and provide support if you need help during this period.
The goal format is not implemented yet. It’s in the back-log to add it. You can see the feedback and self-assessment on client’s profiles – Development Plan. Note, if they not have sent any feedback request you can only read about the clients focus areas.
No, we don’t have the “Potential Measurement” or the “Areas of Development”. Instead, the user works with focus areas and feedback loops, provided from the company.
Yes, our platform currently has a chat feature to send messages to clients.
You can see meeting history as the dates you have had meetings. We don’t have any other data, such as used images, saved from a meeting at this point. It’s in the back-log to add.